Return Policy

At Rochie Chocolates, we want you to have a great experience with every order.

Due to the perishable nature of our chocolates, we do not accept returns or exchanges once an order has been delivered.

However, if you receive:

• A damaged or defective product
• The wrong product
• A product that is missing from your order

Please contact us within 24 hours of delivery with your order number and clear photos/videos of the package and product.

After reviewing your request, we may offer a replacement or refund, depending on the situation.

For any return-related concerns, please contact us at [your email/WhatsApp number].

Note: Please do not return any product without contacting us first.